Shipping policy

LIGHTVEX™ — Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with LIGHTVEX™. This Shipping Policy explains our shipping methods, delivery estimates, shipping charges, and related information.

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## 1. Processing & Handling

All orders require processing time before they are shipped.

- Processing time: **1–5 business days**
Orders are typically processed within this timeframe before being released to the carrier.

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## 2. Shipping Methods & Delivery Estimates

Delivery times vary depending on the shipping method and destination:

### United States (USA)
- Standard Shipping (Economy): **14–28 business days**
- Expedited Shipping (when available): **7–12 business days**

### Europe (EEA + UK)
- Standard Shipping: **18–30 business days**
- Expedited Shipping (when available): **8–15 business days**

Delivery times are estimates and not guaranteed.

Actual delivery may be longer due to:
- Customs processing delays
- Carrier service disruptions
- Weather events
- Public holidays

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## 3. Shipping Costs & Free Shipping

- Orders below **$49.00** may incur a shipping fee at checkout.
- Orders of **$49.00 or more qualify for free standard shipping**.

If expedited shipping is selected at checkout, additional shipping charges may apply.

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## 4. Tracking

Shipping tracking may be available depending on the method selected.

When tracking information is provided:
- You will receive a tracking link via email once your order ships.
- Tracking updates are provided by the carrier and may take time to update.

If tracking information is not available, please allow extra delivery time.

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## 5. Shipping Delays

Delays may occur for reasons outside of our control, including but not limited to:
- Customs inspections
- Carrier delays
- Supply chain disruptions

If your order has not arrived within the expected timeframe, please contact us at:

support@lightvex.com

We will assist you in locating your order and follow up with the carrier as needed.

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## 6. International Duties & Taxes

For international orders:
- Customers are responsible for customs duties, import taxes, and fees.
- LIGHTVEX™ is not responsible for any additional charges imposed by the destination country.

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## 7. Contact

For any questions related to shipping, contact:

LIGHTVEX™  
Customer Support  
support@lightvex.com